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The industrial Improvement Management System PROTIS™ is a workflow-controlled system for utilization of know-how with the aim of considerably costs caused by errors and of improving products and processes in a customer orientated way. PROTIS™ offers support during fault collection, analysis (cause research) and measure determination / -success control.
Information on occuring faults, implemented measures etc. are stored in the central "knowledge storage" and remain available there for analyses ("Learning from faults").
Processes are controlled via a workflow-component, this means shorter operational and reaction times. Examples of possible areas of application are: complaints management, complaints procedures, company suggestion procedures, continuous improvement of the production processes.

Collection

• fault catalog designer
• fault collection file
• flexible fault collection
• visual fault collection

Analysis

• know-how
• extensive analysis- and reporting possibilities
• freely definable views (reports)
• charts with freely definable parameters (2d- and 3d)
• fault clouds
• freely definable agents inform the responsible persons actively of the system status or generate regular reports
• linking of 3rd party reporting tools is possible (ODBC)

Improve

• active system
• Freely definable quality sensors inform the responsible persons actively of measure efficiency and critical conditions.
• support during measure identification and -follow up
• If measures are known in the knowledge base for a certain fault, these are suggested sorted according to success probability. The system informs actively of overdue dates and foreseeable failure of a measure.

Configuration

• freely definable workflows transfer the fault collection file to the appropriate parties (e.g. for cause analysis or measure evaluation)
• integration in company EDP
• a mapping-designer allows integration in external ODBC-compatible databases
• integration in existing systems: step by step introduction of PROTIS™ is possible
• linkage with FMEA System III
• few requirements for client hardware

PROTIS™ is web-based and can (with the exception of administrative tasks) be operated with a web-browser via the Intra-/Internet.